Enhancing Customer Experience with ULIP in India: Empowering SMBs Carriers and Suppliers


Enhancing Customer Experience with ULIP in India: Empowering SMBs Carriers and Suppliers

ULIP, the Unified Logistics Interface Platform, is a state-of-the-art digital solution developed to enhance the efficiency and effectiveness of logistics operations in India. It serves as a centralized platform that brings together various stakeholders in the supply chain, including shippers, carriers, logistics service providers, and regulatory authorities.

ULIP Data Platform & Settyl’s Multimodal Logistics Suite

ULIP, which stands for Unified Logistics Interface Platform, is a robust data platform that serves as a central hub for logistics-related information and facilitates seamless communication between different stakeholders in the supply chain. By integrating ULIP’s data platform and API with our multimodal logistics suite, we can create custom solutions that enhance efficiency, optimize operations, and deliver superior customer experiences.

The ULIP data platform provides a wealth of data and insights that can be leveraged to gain a comprehensive view of the supply chain. It aggregates data from various sources, including carriers, suppliers, warehouses, and ports, and provides real-time information on shipments, inventory levels, transportation routes, and more. This enables businesses to make data-driven decisions, anticipate potential disruptions, and streamline their logistics operations.

With the help of ULIP’s API, we can seamlessly connect our multimodal logistics suite with the ULIP data platform, enabling the exchange of information in real-time. This integration empowers our customers to access and leverage the wealth of data available in ULIP, allowing them to monitor the status of their shipments, track inventory levels, manage transportation routes, and gain valuable insights into their supply chain performance.

The combination of our multimodal logistics suite and ULIP’s data platform and API enables us to offer custom solutions tailored to the unique needs of our customers. Whether it’s optimizing route planning, improving warehouse management, enhancing visibility across the supply chain, or automating processes, we can leverage ULIP’s comprehensive data and our logistics expertise to deliver efficient and effective solutions.

By harnessing the power of ULIP’s data platform and API, businesses can benefit from enhanced supply chain visibility, improved decision-making capabilities, reduced operational costs, and ultimately, an elevated customer experience. The integration of ULIP with our multimodal logistics suite strengthens our offering, allowing us to provide comprehensive and customized solutions that meet the evolving needs of the logistics industry.

In summary, the ULIP data platform and API serve as valuable tools to complement our multimodal logistics suite. By integrating these technologies, we can unlock the full potential of data-driven logistics, optimize operations, and deliver exceptional customer experiences in the dynamic and competitive logistics landscape

Core Components of ULIP

Over-the-road shipment – Vahan, Sarathi, and Fastag

Over-the-road shipment in India has been significantly streamlined and optimized with the integration of digital solutions such as Vahan, the online vehicle registration platform, enables easy registration and monitoring of commercial vehicles, ensuring compliance with transport regulations. Sarathi, the centralized driving license database, simplifies the process of obtaining and verifying driver licenses, ensuring that only qualified individuals operate the vehicles. Fastag, the electronic toll collection system, facilitates seamless passage through toll plazas, reducing transit time and improving overall efficiency. Together, these digital tools enhance transparency, compliance, and efficiency in over the road shipments, benefiting both businesses and consumers alike.

Ocean Shipment & Ports Visibility

Ocean container shipment and ports play a vital role in international trade, facilitating the movement of goods across borders. With the integration of advanced digital solutions like COPT, IPORTMAN, JNPT, KPL, LDB, MBPT, MPT, NMPT, PCS, VOCPT, importers and exporters now have unprecedented visibility into their shipments, ensuring smoother operations and improved customer satisfaction.

By leveraging technologies such as VCN number, bill of entry number, bill of entry date, and shipping bill number, businesses gain real-time access to critical shipment information. They can track the status of their containers, monitor the movement of goods, and stay informed about estimated arrival and departure times. This level of transparency enables efficient planning, reduces the risk of delays or disruptions, and helps optimize inventory management.

COPT (Container Online Pre-Advice Tracking), IPORTMAN (Integrated Port Management System), and other digital platforms provide a centralized hub for stakeholders to access shipment-related data. Importers and exporters can retrieve details about container availability, vessel schedules, port activities, and customs clearance processes. This streamlines communication, minimizes paperwork, and enhances collaboration among various parties involved in the supply chain.

Furthermore, by leveraging the power of these digital solutions, businesses can proactively address any issues that may arise during the shipment process. They can promptly respond to delays, make alternative arrangements, and ensure timely delivery to their customers. This level of visibility and control over the import and export process enhances operational efficiency, reduces costs, and improves overall customer experience.

In addition to benefiting importers and exporters, these digital platforms also bring advantages to the ports themselves. Port authorities can optimize resource allocation, plan for incoming shipments, and enhance port operations based on real-time data. This leads to improved port efficiency, reduced congestion, and better utilization of infrastructure.

In conclusion, the integration of COPT, IPORTMAN, JNPT, KPL, LDB, MBPT, MPT, NMPT, PCS, VOCPT, and other digital solutions has revolutionized import-export visibility in ocean container shipments and ports. By leveraging these technologies and accessing shipment information using VCN number, bill of entry number, bill of entry date, and shipping bill number, businesses can enhance their supply chain operations, increase efficiency, and deliver superior customer experiences

Air Cargo Shipment Visibility

In the fast-paced world of air cargo shipments, visibility and transparency are crucial for efficient operations and customer satisfaction. With the integration of advanced technologies and platforms like AAICLAS, KALE, and ACMES, businesses can now enhance their cargo visibility and streamline their operations, ultimately reducing delivery times and empowering customers with valuable information.

AAICLAS (Airport Authority of India Cargo Logistics and Allied Services) is a platform that provides comprehensive cargo visibility and management solutions. By leveraging AAICLAS, businesses can track their shipments in real-time, monitor their movement within airports, and access critical information such as flight schedules, customs clearance status, and delivery updates. This level of visibility enables businesses to proactively address any potential delays or issues, ensuring timely and efficient delivery of their cargo.

KALE (Knowledge-based Air Logistics Engine) is another innovative platform that empowers businesses with end-to-end visibility and control over their air cargo shipments. With KALE, businesses can track their cargo using Master Airway Bills (MAWB) or House Airway Shipment Bills (HAWB), allowing for granular tracking at each stage of the shipment process. This enables businesses to accurately estimate delivery times, optimize routing and scheduling, and provide customers with real-time updates on the status of their shipments.

ACMES (Air Cargo Management and Execution System) is a cutting-edge solution that integrates various stakeholders in the air cargo industry, including airlines, freight forwarders, and ground handlers. By utilizing ACMES, businesses can streamline their cargo operations, automate processes, and gain complete visibility into the movement of their shipments. This enhanced visibility enables businesses to identify bottlenecks, optimize resource allocation, and ensure seamless coordination across the entire air cargo supply chain.

By leveraging the capabilities of AAICLAS, KALE, and ACMES, businesses can significantly improve their air cargo shipments’ visibility and deliver enhanced customer experiences. The ability to track shipments in real-time, provide accurate delivery estimates, and promptly address any issues or delays empowers businesses to meet customer expectations and build strong, lasting relationships.

In summary, the integration of AAICLAS, KALE, and ACMES provides businesses with powerful tools to enhance their air cargo shipments’ visibility. By leveraging these platforms and technologies, businesses can reduce delivery times, optimize operations, and provide their customers with real-time updates and accurate information. Embracing these advancements in air cargo visibility is crucial for businesses looking to thrive in the competitive logistics landscape and meet the evolving demands of their customers.

Customs Filing

ICEGATE Integration facilitates seamless connection to the Indian Customs EDI Gateway System, streamlining customs clearance processes. By accessing e-filing data streams, businesses can retrieve important trade-related documents in real time. This integration reduces processing time, improves supply chain visibility, and ensures compliance with customs regulations. Benefits include faster customs clearance, reduced lead times, enhanced customer satisfaction, better compliance, and improved data accuracy. ICEGATE Integration promotes transparency, minimizes errors, and supports effective decision-making, resulting in streamlined trade operations and significant time and cost savings.


The integration of India’s Unified Logistics Interface Platform (ULIP) is revolutionizing the logistics landscape, empowering SMBs, carriers, and suppliers to deliver exceptional customer experiences. By providing real-time visibility, seamless collaboration, and optimized operations, ULIP integration ensures efficient and cost-effective logistics services. As businesses continue to leverage ULIP’s capabilities and embrace data-driven decision-making, the future of customer experience in the Indian logistics industry looks promising.