Introduction
This Privacy Policy explains how Settyl collects, uses and shares information from visitors to our website, settyl.com (the “Website”), and from drivers who use the Settyl Connect mobile application (the “Service”).
Your use of the Service is also subject to our Terms and Conditions.
Information you provide to us
We may collect information from you and your device. Some of it is required to use the Service, or is required by law.
Location information
We collect your precise location during a defined window around each shipment, in both the foreground and the background. We use it to work out when a shipment will be delivered and whether it arrived on time.
Camera access
The Android app may ask for camera permission to support features such as:
- Capturing documents
- Scanning QR codes or barcodes
- Taking profile or product photos
Device, usage & cookies
When you use or interact with the Service, we may also collect:
Our website: analytics, chat and visitor insights
When you visit settyl.com, we use the services below to understand how the Website is used, to talk with you, to learn which organisations are interested in our products, and to measure our LinkedIn and email outreach. They set cookies or similar technologies and receive information such as your IP address, browser and device details, the pages you view and how you interact with them.
These services run only on settyl.com. Each provider processes the information under its own privacy policy, and some providers may process it outside your country.
How we use the information we collect
We use the information we collect to:
- Determine whether a shipment will be delivered on time
- Determine shipment status and verify completion
- Understand how the Service is used and improve it
- Develop new products, services, features and functionality
- Generate anonymised, aggregate, non-personal shipment data
- Communicate with you, including support, updates, and advertising, marketing and promotional messages
- Send text messages and push notifications
- Detect and prevent fraud
- Meet compliance needs, including enforcing our Terms and Conditions and responding to legal requests
- Fulfil any other purpose we disclose when we collect the information
Your choices
You can block precise location sharing through your device settings. Please note that the Service needs location information to function.
On the Website, you can block or delete cookies in your browser settings, install the Google Analytics opt-out browser add-on, or ask us to delete chat records or other Website data by writing to support@settyl.com. We do not sell personal data.
Third parties
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.
Security
We take reasonable precautions to protect your information. However, because the Service is hosted electronically, we cannot guarantee its complete security or privacy.
Children’s privacy
The Service is not directed to anyone under 18. You must be at least 18 years old to use it.
International users & opt-outs
You can opt out of, or request restrictions on, the use of your information by writing to support@settyl.com.
Changes to this Privacy Policy
We post any changes to this Privacy Policy on this page, and they take effect when posted. If we make material changes that affect information we have already collected, we will let you know through the Service or by other means.
Contact us
Questions about this Privacy Policy? Contact support@settyl.com or call +91 96000 30718.